SurferMonitor Features
SurferMonitor was designed to offer the website owner a wealth of powerful tools within an extremely user-friendly console. Note: Some features are limited to certain service plans.- No software to download
- Log on to your SurferMonitor Console from any computer, anywhere
- Simple Implementation
- Just place a small snippet of code on the site pages you wish to monitor.
- User-Friendly Interface
- Once you log on to the SurferMonitor Console, you will instantly see who is on your website. All tools are conveniently placed and easy to use.
- Surfer Statistics
- View all current activity on your site.
- Know instantly what search engine was used to bring each surfer to your site.
- Know where each surfer is located using geo positioning.
- Know which browser each surfer is is using. Helpful for design implementation.
- Know exactly how long each surfer has been on your site and how long since they last surfed it.
- Get the referring link whether it's from a search engine or link from another website.
- See a list of all recently-surfed pages each surfer has visited.
- Get each surfer's IP Address.
- View screenshots.
- Offer Live Chat To Your Site Surfers
- Live Chat is activated on your site instantly the moment you turn it on via the Console.
- Chat with more than one site surfer at a time.
- Choose from a selection of Live Chat icons to appear on your site.
- Choose from a selection of sounds to notify you when a surfer is requesting chat.
- Pre-configure any number of automated responses to quickly answer the most common questions.
- Block surfers from requesting Live Chat.
- Proactively Invite Your Site Surfers To Chat
- Send an invitation to any site surfer to join you in a chat session.
- Send a custom invitation to each site surfer.
- Operator-Invitations are not blocked if your site surfers have popup blocking enabled.
- View the proactive demo.
- Exclusive ShopNow! Feature
- Send your products or services direct to the chat window.
- Includes your product photo, price and direct-serve link to your store product page.
- View the ShopNow! demo.
- SSL compatible
- SurferMonitor provides a secure Live Chat image for each of your SSL pages.
- SMS Message Notification Service
- Receive notification via SMS message to your cell phone when a visitor requests a chat.
- Never miss a chat request when you're out in the warehouse or out of speaker range.
- Receive callback requests via SMS.
- Website Archives
- Each page of your website is archived as it gets visited.
- View your archives at any time, see which are most popular. Helpful for search positioning and marketing.
- Dynamic Sitemaps
- SurferMonitor can create a Sitemap from your site archive at any time.
- Create a Google Sitemap - An XML file is created for you to add to your site for Google indexing.
- Create a Web Sitemap - An HTML file is created for you to add to your site. Give your site surfers a Sitemap to find their way around much faster.
